BOFH

Start the new year with some BOFH.  All your worst IT nightmares incarnated in one sysadmin from Hell.  Written by Simon Travaglia of New Zealand.

Read, learn, and pray he's not there next time you call the helldesk helpdesk.

(NB: BOFH stands for B****** Operator from Hell, PFY stands for Pimply Faced Youth, the BOFH's assistant.)